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Lab Manual for UCSF Clinical Laboratories

Lab Manual for SFGH

Internal Resources

Laboratory Reports



All Laboratory Reports, whether hard copy, computer accessed, or phone reports, must be handled in compliance with HIPAA, the Health Information Portability and Accountability Act (enacted April 2003).


TYPES OF LABORATORY REPORTS

There are three types of Laboratory Reports: hard copy patient reports, computer accessible reports (in the LCR, “Lifetime Clinical Record”) and phone reports.


  1. HARD COPY PATIENT REPORTS

    A hard copy patient report contains the following information:

    1. Type of report and date and time of printing

    2. Patient identification (name, hospital number, location)

    3. Date and time specimen was collected and/or received in the lab

    4. Tests requested and results


Hard copy patient reports are available for outpatient clinics lacking LCR access. Outpatient clinic hard copy reports are available for pick up at the mailslots located in 2M, Clinical Laboratory.


  1. COMPUTER ACCESSIBLE RESULTS IN LCR

The “Lifetime Clinical Record” is maintained by Hospital Information Systems (HIS). Contact CHN Help Desk, 206-5035, for a password and training in accessing and using the LCR.


  1. OBTAINING A TELEPHONE REPORT OF LABORATORY RESULTS

Please refer to the information given below for instructions on how to obtain telephone reports of laboratory results. General questions and problems should be directed to the area that receives inquiries for the division that performs the tests.

Please check the LCR for test results before calling the laboratory.



WHERE TO TELEPHONE FOR RESULTS


  • General Information: 206-8590 - Results for all Clinical Chemistry, Coagulation, Endocrinology, Hematology, Serology and Toxicology. 24 hours/7 days.

  • Microbiology Division: 206-8576 - Results for all Microbiology tests. 24 hours/7 days.

  • Transfusion Service (Blood Bank) Division: 206-8584 - Results for all Blood Bank tests. 24 hours/7 days.


STAT RESULTS

All STAT results are entered into the computer as soon as they are available and can be accessed by using the LCR. Please check the patient's chart, or check with the unit clerk for results before calling the Laboratory. Laboratory results will be given only to authorized hospital personnel. Patients should not call the Laboratory for results.



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